Frequently Asked Questions

The pricing of our services varies according to the scale of the jobs. Size of the area, accessibility, structural degradation and insulation are all factors we take into consideration before quoting our clients. However, we offer on-site inspections and no obligation consultations to help us deliver an accurate quote before we begin work.

We approach each job with care and caution, and to make sure protection is maintained in our absence we completely secure our work area and ensure everything is watertight. In the event of severe weather, it’s likely our team will post-pone the job.

Mike Henry has 25 years of experience and has filled a variety of roles within this industry. A well-rounded scope of knowledge has helped the business excel in all areas including task management, execution, communications and product selection.

Mike Henry, founder of Kandu Roofing, has 25 years of experience in this industry. Having previously manufactured tiles, he knows what constitutes quality product and quality execution in all kinds of roofing development. As a family owned business we’re also considerate of factors such as budget, deadlines and client involvement. Communication is key, so we prioritise transparency and aim to keep you informed through every step of the process.

No, we try our best not to interfere with your daily movements and encourage our clients to carry out their day as usual. However, we may advise that you stay clear of certain areas whilst we work on them for your own health and safety.

We are fully licensed and have acquired all the necessary insurance to work in this industry.

This is a common query we receive from customers, and there’s no one way to answer. Whether you choose tiles or steel is totally dependent on your style preference, but we’re happy to disclaim a few points:

• Colorbond is lighter and more efficient in terms of water management.
• Tiles have greater aesthetic quality if you have a more traditional style home.
• Tiles are more cost effective to install but are more susceptible to damage.
• Tiles offer better noise abatement qualities
• Colorbond fits in with contemporary style.

Our service process is as follows: Call, no obligation consult, measure, quote and then begin work. We have adopted this process to remain consistent in our work ethic, and it also allows us to fully scope out the jobs, so we can give you an accurate quote before commencing work.